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Privacy & Cookie Policy

Privacy Policy

Last Updated: April 5, 2019


XIAMEN FIRSTCARE IMP. & EXP. CO.,LTD. (“FIRSTCARE”) respects your concerns about privacy. This privacy policy (“Privacy Policy”) describes the types of personal information we collect about individuals on www.firstcaresolutions.com (the “Site”), how we may use the information, with whom we may share it, your rights and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information, how long we retain it and how individuals can contact us about our privacy practices and to exercise their rights.

Click on one of the links below to jump to the listed section:

Information We Obtain

How We Use the Information We Obtain

Automated Collection of Data

Information Sharing

Data Transfers

Your Rights and Choices

Other Online Services and Third-Party Features

Retention of Personal Information

How We Protect Personal Information

Children’s Personal Information

Updates to Our Privacy Policy

How to Contact Us

Information We Obtain


In connection with your use of the Site, you provide personal information to us in various ways. The types of personal information we obtain include personal information contained in content you submit, such as when you email us by clicking on Dynamic Link email address hyperlinks on the Site. You are not required to provide this information but, if you choose not to do so, we may not be able to offer you certain of our services and features of the Site.


How We Use the Information We Obtain

We use the information we obtain on the Site on the basis of our legitimate interests, which we would be glad to describe further upon request, including to:

• Provide our services to you;

• Market our services to you;

• Respond to your requests and inquiries;

• Send you newsletters and other communications if you sign up to receive them;

• Operate, evaluate and improve our business (including developing new services; enhancing and improving our services; managing our communications; and performing accounting, auditing and other internal functions);

• Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and

• Comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy and FIRSTCARE’s Terms of Service.

We may also use the personal information we obtain on the Site to analyze our services, personalize your experience on the Site and perform data analytics and market research. As required by applicable law, we will obtain your consent to process personal information for these purposes. We also may use the information we obtain in other ways for which we provide specific notice at the time of collection.


Automated Collection of Data

When you use the Site, we obtain certain information by automated means, such as browser cookies and pixel tags. The information we obtain in this manner includes your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with the Site (such as the web pages you visit, links you click and features you use), the pages that led or referred you to the Site, dates and times of access to the Site, and other information about your use of the Site.

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. This technology helps us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with the Site; (3) tailor the Site around your preferences; (4) measure the usability of the Site; (5) understand the effectiveness of our communications; and (6) otherwise manage and enhance the Site.

To the extent required by applicable law, we will obtain your consent before placing non-essential cookies or similar technologies on your computer. You can stop certain types of cookies from being downloaded on your computer by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. The Site is not designed to respond to “do not track” signals received from browsers. Please note that, without cookies or other automated tools, you may not be able to use all of the features of the Site. To learn more about the use of cookies and how you can manage your cookie preferences, please visit our Cookie Policy.

We do not obtain personal information about your online activities over time or across third-party websites, devices or other online services. On the Site, we use third-party online analytics services, such as those of Google Analytics. To the extent required by applicable law, we will obtain your consent before using third-party analytics cookies. The service providers that administer these analytics services use automated technologies to collect data (such as email address, IP addresses, cookies and other device identifiers) to evaluate, for example, use of the Site and to diagnose technical issues. To learn more about Google Analytics and how to manage your preferences, please visit https://support.google.com/analytics/answer/6004245.


Information Sharing

We do not disclose personal information we obtain about you, except as described in this Privacy Policy. We share your personal information with our (1) subsidiaries and affiliates and (2) service providers who perform services on our behalf, including data analytics providers, for the purposes described in this Privacy Policy. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; (6) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); or (7) otherwise with your consent.



Data Transfers

We transfer the personal information we collect about you to recipients (including our subsidiaries and affiliates, and third-party service providers) in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in these countries, we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements to provide adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information.


Your Rights and Choices

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, update or correct your information, limit the communications you receive from us, or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Policy. You also can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails.

To the extent provided by applicable law, you have the right to (1) request access to the personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict the information; or (3) exercise your right to data portability, by contacting us as indicated below. Depending on your location, you may have the right to file a complaint with a government regulator if you are not satisfied with our response. Where provided by law, you may withdraw any consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.


Other Online Services and Third-Party Features

The Site may provide links to other online services and websites for your convenience and information (e.g., Facebook, Vimeo Instagram, LinkedIn and Twitter buttons). These services, websites, and third-party features may operate independently from us. The privacy practices of these third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, FIRSTCARE is not responsible for these third parties’ information practices.


Retention of Personal Information

To the extent permitted by applicable law, we retain personal information we obtain about you for the duration of our relationship with you, plus a reasonable period to be able to run regular deletion routines, to consider the applicable statute of limitations period or to comply with mandatory applicable law.


How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.


Children’s Personal Information

The Site is designed for a general audience and is not directed to children under the age of 16. FIRSTCARE does not knowingly collect or solicit personal information from children under the age of 16 through the Site. If we learn that we have collected personal information from a child under the age of 16, we will promptly delete that information from our records. If you believe that a child under the age of 16 may have provided us with personal information, please contact us as specified in the How to Contact Us section below.


Updates to Our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our personal information practices. We will indicate at the top of the notice when it was most recently updated.


How to Contact Us

To update your preferences, update or correct your information, submit a request, ask us questions about this Privacy Policy, or exercise other applicable privacy rights, please contact us by email at info@firstcaresolutions.com



Cookie Policy

Effective Date: April 10, 2019



Xiamen FirstCare Imp. & Exp. Co.,LTD (“FIRSTCARE”) respects your concerns about privacy. We obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies (collectively “Cookies”) when you visit, access, or use our websites, mobile sites or applications, that link to this Cookie Policy (collectively the “Sites”). This Cookie Policy explains how we use Cookies, their purposes, and how you can control them. Our use of Cookies may involve the processing of personal information. For more information on our data protection practices, see our Privacy Policy.



WHAT ARE COOKIES?

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. This technology helps us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with the Site; (3) tailor the Site around your preferences; (4) measure the usability of the Site; (5) understand the effectiveness of our communications; and (6) otherwise manage and enhance the Site.


WHAT INFORMATION DO WE OBTAIN THROUGH COOKIES?

The information we obtain through Cookies includes your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with the Sites (such as the web pages you visit, links you click and features you use), the pages that led or referred you to the Sites, dates and times of access to the Sites, and other information about your use of the Sites.


COOKIES USED ON OUR SITES

Below is a list of the Cookies that we use on our Sites. You can indicate your choices with respect to the use of Cookies below. Please note that, depending on your selection, you may not be able to take full advantage of the Sites or our products and services.


Essential Cookies

These Cookies are essential to use and navigate our Sites. Essential Cookies help us collect information, such as your session ID and other server information, that enables us to authenticate users. Essential Cookies are deleted when you end your browsing session or within a short period of time thereafter.


Functional Cookies

These Cookies collect information about your choices or remember your preferences so we can show you relevant content. They allow us to identify your location and remember your language during a browsing session and to customize the Sites you have accessed. These Cookies are deleted when you end your browsing session.


Analytics Cookies

We use analytics Cookies to collect information on how users navigate and use our Sites, such as how the users traverse our Sites, the pages they view, how long they stay on a page and whether the page is displayed correctly or whether errors occur. Such cookies help us to improve the performance of our Sites and make the Sites more user-friendly. Some of these Cookies are persistent Cookies which remain on your computer or other Internet-connected device for a certain period of time after you end your browsing session unless you delete them. These Cookies are provided by third-party analytics providers, including Google Analytics For more information about these third-party providers’ Cookies, please click on the links below:

Google Analytics(https://support.google.com/analytics/answer/6004245)


Third Party Cookies

In some circumstances, we work with third parties to provide certain services to our users such as additional features (including the ability to see videos on our Sites) and to connect to certain social networks. These third parties use Cookies to collect information on our Sites, including via plug-ins and widgets. Some of these Cookies are persistent Cookies which remain on your computer or other Internet-connected device for a certain period of time after you end your browsing session, unless you delete them.

The privacy practices of these third parties, including Facebook, Instagram, Twitter, Vimeo and LinkedIn are subject to the privacy statements of such third parties, which are available here:

Facebook

Instagram

Twitter

Vimeo

LinkedIn


YOUR CHOICES

You can indicate your choice with respect to the use of Cookies. Please note that, depending on your selection, you may not be able to take full advantage of the Sites or our products and services. You can stop Cookies from being downloaded on your computer by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new Cookies, how to be notified when you receive a new Cookie and how to disable existing Cookies. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete Cookies.” You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. Please note, however, that without Cookies, you may not be able to take full advantage of the Sites or our products or services.


CONTACT US

If you have any questions about this Cookie Policy, please contact us by e-mail at: info@firstcaresolutions.com


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